Optimised Mobile Workforces

Today PCS Scheduling is helping to address the issues faced by all Mobile workforce organisations by cutting operational costs, adhering to stringent Service Level Agreements and delivering Customer satisfaction. 

The PCS core scheduling engine is built around an advanced 'Genetic Algorithm' (GA) engine that is capable of delivering unparalleled performance whilst handling a huge number of parameters and variables. The Genetic Algorithm approach out performs other popular scheduling algorithms (e.g. Simulated Annealing) and does not suffer quality or performance degradation when put under load.

The Genetic Algorithm method is capable of producing outstanding results when other algorithms fail miserably and can provide optimized results with extremely complex cost surfaces as is the case with scheduling problems.

  sched1.jpg

PCS Schedule

The allocation of resources frequently involves conflicting objectives, for example reducing operating costs and achieving customer SLA's. Scheduling dynamically involves taking decisions regarding resource capacity, availability, skills, geographic location, travel, parts requirements and other 'hard' constraints within a time frame of hours rather than days whilst adapting to operational events in real-time.

Many 'dynamic scheduling' systems are modified appointment booking systems geared around a scheduling time window of 1 to 2 days.

PCS Schedule is designed to work in real-world, highly dynamic environments and is capable of generating highly dynamic schedules covering a time frame of hours rather than days.

        Benefits

  • Reduce mileage
  • Reduce travel time
  • Reduce overtime
  • Improve workforce productivity
  • Achieve Customer SLA`s
  • Accurate workforce visibility and control
  • Ensure jobs are completed first time on  time and every time
  • Enable reliable appointment times
  • Satisfied Customers

 

 

 

 

Features

  • Web Centric approach
  • Cloud based (Software as a Service)
  • No servers, software or infrastructure required at customer location
  • Scalable
  • Applications delivered to any browser through AJAX Web 2.0 technology
  • Interfaces to any Service Call Management System through defined XML documents.
  • Inputs and outputs are all simple XML formatted documents.
  • No need for additional mapping products - Uses Google Maps for all mapping applications (resource, location, routes etc)
  • Advanced schedule management tools delivered through the browser
  • Defining boundaries dynamically by drawing polygons directly on to Google maps.
  • Map views of Jobs, Resource locations and potential and actual resource schedules including advanced filtering to show jobs in jeopardy
  • Resource event diaries and Gantt charts of mobile workers workload
  • Management of the scheduling engine rules and parameters

 

Please see the attached PDF files for more information.

 profSchedule-_Overview.pdf

profSchedule-Features__Benefits.pdf